Contact Us / FAQs
Frequently Asked Questions
Browse answers to common questions about booking, payments, and support.
If the property has luggage storage, you will see it displayed on the property page under "Amenities". For more information about the luggage storage, please reach out to the property directly in advance for arrangements.
The price we show is for the room for the entire length of stay, unless otherwise stated on the room type and description.
No,
We do not charge any fees at all.
Our commission rates are 8% to 12% according to the number of rooms you have,
0-30 rooms =12%
30-100 rooms =10%
100 plus rooms =8%
Use the tourlast.com app or website to go to the landing page where you will search for your preferred destination (search and pick from the map, DONT TYPE), select a property or travel package, choose your travel dates and follow the checkout process to confirm your booking.
Once payment is successful, you will receive a confirmation email and booking reference number immediately.
Log in to Tourlast.com and click List with Tuvexa
Click on register and choose hotel as property type
Key in your email and click on sign up
Open your email and click on complete your business registration
Input your business details and click on submit info, then wait for approval
Check your email and click on complete your registration
Set up your password to activate your account.
To log in;
Click on List with Tuvexa from the home screen
Input your credentials and click on sign in
Retrieve your OTP from email, key it in to log in
please contact the property or Tourlast support immediately . Refund eligibility depends on the booking policy.
Yes, we use real images provided by hotels and verified sources to accurately represent each property.
Please contact Tourlast support with your booking reference and payment details for assistance.
Still need help?
Send us a message and our support team will get back to you.
