Contact Us / FAQs

Frequently Asked Questions

Browse answers to common questions about booking, payments, and support.

Contact support
You will need property details, contact information, room types, rates, photos, amenities or any other additional information about your property.
Yes. Guests can leave reviews and rating after completing their stay.
You can open, close or block specific dates directly from your availability calendar.
You can reach our support team through email, phone, or the support section available on your dashboard.
The onboarding process takes a very short time once all required details and documentation are submitted.
Select the booking from your reservation lists and follow the modification or cancellation process based on your booking policies.
No At Tourlast, transparency is important to us.
Yes You can access guest details and view reservation history from the booking management dashboard.
Click on "Forgot password" on the login page and follow the instructions to reset your password.
If a guest cancels a booking, the reservation will be updated based on your selected cancellation policy, ensuring a smooth and transparent process for both the guest and property partner.

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