Privacy & Cookies Policy

Last Updated on November 29, 2023


Your privacy and the security and confidentiality of your data are of utmost importance to us at Tourlast, LLC, headquartered in Nairobi, Kenya. By using our
services through www.tourlast.com and the Tourlast Mobile Applications, collectivelyreferred to as the "site," you have entrusted us with your data, and we are dedicated to safeguarding that trust. This Privacy & Cookies Policy outlines how we, Tourlast, LLC, collect, use, disclose, and process personal data on our website, mobile applications, and online interfaces.


Summary of Key Issues


Data Collection:


We gather Personal Data that you either provide directly or that we acquire while you interact with our platform.


Data Protection:


We employ a robust strategy encompassing technical, administrative, and physical measures to ensure the security of your data. These safeguards are designed to prevent unauthorized access, uphold data accuracy, and ensure the appropriate use of your Personal Data.


Utilization of Personal Data:


We employ Personal Data to deliver services, enhance user experiences, and ensure legal compliance. The legal foundation for these applications is elucidated within
this section.


Sharing Practices:


For seamless transactions and effective business management, we may share Personal Data with external service providers, Booking Holdings entities, third-party partners, and relevant stakeholders to manage our business.


Marketing Management and Choices:


You retain control over marketing communications, and options for opting out are readily available.


Cookie Usage:


Our platform employs cookies and analogous technologies for personalization, trend analysis, targeted advertising, and the collation of demographic information.


Rights of Data Subjects:


Your authority over Personal Data is reinforced. You can exercise your rights through your profile to change, access or delete your personal data.


International Data Transfers:


Operating from Nairobi, Kenya, we may transfer your data to other jurisdictions for specific purposes, ensuring adherence to legal standards.


Age Requirement:


To use our platform, users must be at least 18 years old.


Linking Policies:


This privacy policy exclusively pertains to data collected on our platform. Third-party websites adhere to their distinct privacy policies.


Policy Modifications:


We may modify this policy to align with legal alterations, technological advancements, or shifts in our practices.


1. Personal Data Collection:


To facilitate our online travel service, we gather personally identifiable information, herein referred to as "Personal Data." These encompass various categories:


● Identifiers: Name, address, phone number, email, age, date of birth, gender, Government ID for flights, username, and password.
● Commercial information: Credit card number and payment details.
● Internet activity information: IP address, device details, web log specifics,search preferences, and bids.
● Inferences drawn from other Personal Data: Profiling or purchasing patterns.
● Geolocation data: Both general device location and specific device locationwith obtained consent.


2. Ensuring Personal Data Protection:


Safeguarding your Personal Data is our foremost concern and top priority at Tourlast. We deploy technical, administrative, and physical safeguards to deter unauthorized access and uphold data accuracy.


3. Utilization of Your Personal Data:


We leverage Personal Data to furnish services, enrich user experience, and comply with legal requirements. The legal grounds for utilization encompass transaction necessity, legal obligations, consent, and legitimate interests.


4. Disclosure of Your Personal Data:


The disclosure of Personal Data aligns with the provisions outlined in this policy. This includes sharing with suppliers, group companies, business partners, agents, vendors, and considerations for potential business transfers.


5. Managing Your Choices in Data Collection and Utilization:


You retain control over the provision of Personal Data, with available opt-out alternatives for marketing communications.


6. Cookies and Tracking Technologies Framework:


Cookies and tracking technologies play a role in personalization, trend analysis, and targeted advertising. Information on opting out is readily available.


7. Exercising Your Data Subject Rights:


Effortlessly modify, access, or erase your Personal Data through your profile or the provided form, subject to identity verification.


8. Age Requirement:


Users are required to be 18 years or older, and we refrain from knowingly collecting Personal Data from individuals under 16 years of age. Under specific scenarios, there may arise a necessity to gather Personal Data from individuals under the age of 16. This could occur in the context of a reservation, acquisition of additional travel-related services, or under exceptional circumstances, such as features tailored for families. It is crucial to emphasize that any such collection will exclusively transpire with explicit parental or guardian consent and will be utilized solely in accordance with their provided consent.


9. Website Links and Third-Party Services:


This policy exclusively pertains to our site, with a disclaimer on our lack of responsibility for the privacy practices of third-party websites.


10. Policy Revisions:


We reserve the right to revise this policy, ensuring users are duly informed of any material changes.


11. Contacting Us:


For queries or to exercise your rights, kindly reach out to us at privacy@tourlast.com or via postal mail at 71195 - 00610 Nairobi, Kenya.